Frequently Asked Questions

  1. What is VerifedAgent.com?
  2. Why would I use VerifiedAgent.com?
  3. What is a VPA?
  4. Why did VerifiedAgent.com create the VPA Verification?
  5. What gets “Verified,” and how do you do it?
  6. How did you determine which “Critical Client Service Characteristics” to use?
  7. How much does it cost to use VerifiedAgent.com?
  8. What’s the difference between the VerifiedAgent.com “Verification” and the myriad of “designations” which are common in real estate?
  9. How do I confirm that my agent is a VPA™?
  10. Why would I use VerfiedAgent.com when I can just ask friends and family for recommendations?
  11. Why would I use VerfiedAgent.com when I can find agents on Realtor review sites?
  12. Why don’t you include agent reviews on VerifiedAgent.com?
  13. How do I get in touch with someone at VerifiedAgent.com?
  14. What is the privacy policy of VerifiedAgent.com?
  1. What is VerifiedAgent.com? With over one million real estate agents in the United States, the majority of whom have little experience and earn the majority of their income in other fields, it is increasingly difficult to find Agents who are true professionals. VerifiedAgent.com is where you will find the cream of the crop of the real estate industry. We independently “Verify” the critical client service characteristics that studies have shown you value the most in Agents: trustworthiness, honesty and a great reputation.
  2. Why would I use VerifiedAgent.com?There are many reasons to use VerifiedAgent.com, but the primary reasons are as follows:
    • To confirm that the agent you’re working with has been Verified
    • To have confidence that the Agent’s critical client service characteristics have been independently corroborated
    • To reduce the chances of ending up with the wrong representation on what is, for most people, the most significant financial transaction of their lives.
  3. What is a VPA™?In accounting, there are accountants…and there is a higher grade of professional, called a CPA, or “Certified Public Accountant.” Before now, there has never been a similar level of distinction within real state. And with all the noise – how many “#1’s” can there be in a market? – it’s truly hard to tell the quality professional from the part-time pretender or the newer agent who just happens to be good at self-promotion. But now there is such a distinction. And it’s called a “VPA™,” or “Verified Professional Agent™.” The VPA™ Verification is a baseline of professionalism for real estate that has never existed before now. The bottom line: when you choose a VPA™, you dramatically increase the chances of choosing the right real estate professional to help you with your next purchase or sale. A VPA™ is a real estate professional who has had all of the following critical client service characteristics independently Verified:
    • A full time commitment to the job
    • Experience above the norm for the industry
    • A proven record of satisfying clients
    • The respect of fellow real estate agents
    • A clean record of ethical conduct
  4. Why did VerifiedAgent.com create the VPA™ Verification?We created the VPA™ Verification for many reasons, including the following:
    • To create a needed “baseline of professionalism” that before now has never existed in real estate
    • To give the public an easier way to confirm that they are being represented by a trustworthy, honest and reputable agent
    • To give quality, professional agents an easier way to differentiate themselves from other, less able agents
    • To increase the overall level of professionalism in real estate
  5. What gets Verified, and how do you do it?We independently confirm that every Verified Professional Agent™ (VPA™) meets the following minimum requirements for Verification:
    • COMMITMENT | Works full time in Real Estate
    • EXPERIENCE | Has at least 24 sales in the prior three years
    • REPUTATION | Has at least 10 Fully Satisfied Past Clients would recommend the VPA without any hesitation
    • REPUTATION | Has at least three peer agents from other firms who attest to VPA™’s professionalism, competency and ethics
    • ETHICS | Has a clean record of ethical conduct

    We verify all of these things directly and independently with the appropriate party (e.g., directly with the past clients, directly with the peer agents, directly with the VPA™’s broker, and directly with the applicable State(s) licensing authorities).
    When you work with a VPA™, you know that you’re working with a real professional who has been objectively proven as such by virtue of these independent Verifications from third parties.
    That’s what makes the Verification meaningful, significant and special: that it is based on fact, and not on speculation. When you choose to work with a VPA™, you’re being represented by a real professional with a demonstrated, proven record of success…

  6. How did you determine which “Critical Client Service Characteristics” to use? We started clean slate and created a list of all the different things that could be a “filter” for this process. “Five-Star-Only” Verifications from past clients. Number of sales. Number of years in which to have those sales. Full-time status. Glowing peer Verifications. A spotless record of professional ethics. Etc. We then tweaked, adjusted and got feedback from industry insiders whose opinions we valued and respected, over and over, until we arrived at what we ended up with.
    We believe that any agent who can get through all five of our main filters – full-time status, “raving fan” endorsements from a significant number of fully-satisfied past clients, respect and approval of peer agents from other brands, significant recent experience and a clean record of ethical conduct – will very likely be a quality agent. We believe the power is in the totality of the filtering process.
  7. How much does it cost to use VerifiedAgent.com? For the public, VerifiedAgent.com is 100% free.
  8. What’s the difference between the VerifiedAgent.com “Verification” and the myriad of “designations” which are common in real estate?The VPA is the real estate industry’s first Verification. This is a critical distinction from designations, which are common in the real estate industry; in fact, there are nearly 100 designations in real estate…but there is only ONE Verification.VPA Verification is NOT something an agent does – it’s something an agent IS. Further, the Verification is not something an Agent can BUY, which is the case for most designations. If an Agent doesn’t meet the qualification, they can’t be a VPA. Period.
    To earn most designations, Agents need only pay a fee and take a class – most of which last just a few days, and some, just a few hours. Some designations don’t even involve taking of a test. As a result, many designations don’t carry a lot of weight with you, the buying and selling public. In fact, per the most recent National Association of REALTORS® Profile of Home Buyers and Sellers, only 1% of those surveyed selected a Realtor primarily because of the designations held by that agent. In other words, they don’t seem to matter much.The Verification, on the other hand, is an objective confirmation of the critical client service characteristics research shows buyers and sellers specifically want when looking for a real estate pro: trustworthiness, competency, experience and integrity.
  9. How do I confirm that my agent is a VPA™? Simply go to VerifiedAgent.com and click the “Confirm a VPA™” button. You can then enter the agent’s name to confirm that they are a VPA™.
  10. Why would I use VerfiedAgent.com when I can just ask friends and family for recommendations? We believe you should use EVERY resource available to you to find the perfect real estate professional for you. The primary advantages of using VerifiedAgent.com over friends and family is that you’re relying on a much larger “body of evidence” to support the quality of the agent, and that our information is all independently corroborated and Verified. It’s impossible to remove all subjectivity from any process, but when you include a larger population of opinions, you significantly improve the chances of getting an accurate assessment of an agent’s trustworthiness, honesty and reputation. Also, it’s worth noting that, per a recent National Association of REALTORS® Profile of Home Buyers and Sellers, 66% of all buyers interviewed only one agent. And yet only 10% of all buyers used their last agent when purchasing their next home. That says something, doesn’t it?
  11. Why would I use VerfiedAgent.com when I can find agents on Realtor review sites? The primary difference difference between the myriad of agent rating sites and VerifiedAgent.com is that we remove all “bias” that occasionally finds its way into those agent ratings sites. Because, in most cases, there is no Verification of the opinions expressed on those sites (and some even allow anonymous comments), you can never be 100% sure that the opinions are legitimate. We’re aware of a number of cases where agents suspect that competitors have written negative reviews about them, and we’ve also heard of situations where agents have been suspected of writing positive reviews about themselves. When you use VerifiedAgent.com, you remove all of this bias – good and bad – from the process.
  12. Why don’t you include agent reviews on VerifiedAgent.com? We don’t include agent reviews on VerifiedAgent.com because there are already plenty of agent review sites that you can use. We don’t feel that we would be adding any value to the real estate experience by duplicating what has already been done. The goal of VerifiedAgent.com is to provide the most concrete evidence possible of an agent’s critical client service characteristics via direct, third party Verification and corroboration.
  13. How do I get in touch with someone at VerifiedAgent.com? Simple. Just click here.
  14.  What is the privacy policy of VerifiedAgent.com? At VerifiedAgent.com, we respect your privacy and take responsibility for protecting any information you provide us. See our complete privacy policy.