Member Program Terms and Conditions

These terms and conditions (this “Agreement”) govern the Verified Professionals, LLC (VPLLC, a Michigan-based company) Member Program. Purchase or use of any membership in the VPLLC Member Program (“Membership”) at any time subjects the purchaser or user (“you,” “your,” “yours,” “Member”) to the provisions of this Agreement, as amended from time to time.

Benefits

The VPLLC Member Program entitles Members with a current Membership term to the following benefits so long as all of the Member’s Verification requirements have been met:

  1. Member’s profile on the public side of VerifiedAgent.com (the “Site”) for search by the general public
  2. Access to all Membership Area Content. “Membership Area Content” refers to all content that is displayed after a Member logs in using his or her user name and password
  3. Right to use the Verfiied Professional Agent (VPA) logo and associated branding
  4. Access to all training, both current and future, via the VerifiedAgent website
  5. Conference calls and webinars which may be conducted from time to time at the discretion fo

Membership Fee

The annual Membership fee is currently $399 for year one and $299 for each subsequent renewal/re-Verification year. Membership fees are subject to taxation in accordance with applicable federal or state law. The annual Membership fee of $399 and $299 respectively does not include applicable taxes. We may change the Membership fee at any time, but changes will apply only to new and renewal/re-Verification Memberships.

Membership fees are not refundable. Members are informed prior to purchase of the requirements to become Verified, and therefore should not apply for Verification if they have any doubts regarding their ability to become Verified. Members are permitted as much time as they may require to complete the Verification process. For purposes of the initial Membership fee and for purposes of subsequent years’ billings and re-Verfications, the date of initial application is the official anniversary date (not the date upon which the Member is successfully initially Verified).

Term; Automatic Renewal; Billing

The Membership term is one year, beginning on the date of initial application/purchase. A Renewal or Automatic Renewal within a current Membership term extends the existing expiration date one year; such renewal term begins the day after the current term ends. When an expired Membership is renewed, the new Membership term is one year, beginning on the date of renewal. Members renewing after the expiration date are subject to first year membership dues.

Automatic Renewal Membership fees will be billed annually and automatically to the credit or debit card (other than a debit card that always requires a PIN) the Member provided when they enrolled in Membership, or the form of payment currently on file for the Member, in the amount of the then current renewal Membership fee, approximately one month prior to your Membership expiration date.

Cancellation; Termination

Terms of cancellation and termination are as follows:

(a) You have the right to cancel your Membership at any time. If you cancel your Membership, your Membership will stay active and you shall continue to enjoy all benefits until you current Membership expiration date. Cancellation of Membership must be received prior to 30 days before the end of your current term to avoid automatic renewal for the subsequent year. No Refunds will be given on automatic renewal.  If you choose to cancel your Membership, subsequent re-enrolling or renewal will be subject to the current first year Membership fee then in effect. Subject to the foregoing, you may cancel your Membership by calling Member Services at 877-77-AGENT ext. 4, or by contacting us via email at membership@verifiedagent.com.

(b) We may terminate your Membership, including any associated accounts, without notice, for any reason at our sole discretion, including without limitation our belief that continued use of such Membership would violate any provisions of this Agreement, applicable law or otherwise be harmful to our interests or our reputation. In the event of any such termination, you will not be entitled to a  refund of your Membership fee.

(c) We may terminate any or all of the benefits available under the VPLLC Member Program at any time with or without notice. In the event of our termination of the VPLLC Member Program, at our election, we will either maintain your Membership benefits until expiration of the Membership current term, or refund each Member a pro rata portion of the Membership fee for the remaining portion of their respective current Membership term.

Member Privacy Policy

VPLLC respects your privacy, and takes the responsibility of protecting the personal and business information that you provide to VPLLC via the Site very seriously. To that end, VPLLC herein discloses its privacy practices and the possible uses of the information that it gathers via its Site. Please note that VPLLC may update this Privacy Policy <INSERT HYPERLINK TO PRIVACY POLICY> from time-to-time in its sole discretion. It is your responsibility to review the Privacy Policy for any changes each time that you use the Site.

Information Collection and Use

In order to take part in VPLLC services, obtain information from VPLLC or search the VPLLC database and Site, VPLLC may request and/or collect personal information that may include, without limitation, your first and last name, home address, phone number, email address, and feedback on VPLLC services (“Personal Information”).

By entering Personal Information on the Site, you consent to our use of the Personal Information for purposes related to the Site and the services offered and/or provided on or in connection with the Site. Without limiting the foregoing, by giving us Personal Information you are giving us permission to contact you and/or send you promotional and/or other marketing information about various current and potential future services and offerings. We do not intend to collect information from children under 18 years of age. If we discover that we have inadvertently collected information from a child under 18 years of age, we will promptly take all reasonable measures to delete that data from our systems.

This site uses one or more web analytics services. These services may record mouse clicks, mouse movements, scrolling activity as well as text you type within this website. These services do not collect personally identifiable information that you do not voluntarily enter in this website. We are using the information collected by these services to improve the usability of this website.

Information Sharing

VPLLC will never sell or trade your personal identifying information. VPLLC may share any Personal Information collected on this Site with its affiliated companies and third party partners that provide services on behalf of VPLLC and with companies related to VPLLC.

By entering Personal Information on this Site and submitting reports regarding agents, you consent to the disclosure of your Personal Information to VPLLC affiliates, third party partners selected by VPLLC, and to the agents about whom you have submitted reports. While VPLLC will only share your Personal Information with select third parties and those agents about whom you have submitted reports, VPLLC makes no representation or warranty as to the security or privacy practices of third parties and agents. For more information regarding the privacy policies of third parties and agents, please refer to their respective websites.

We may share aggregated demographic information with third party sponsors and advertisers. This aggregated demographic information is not linked to any personal information that can identify any individual person. In addition, we may disclose any information collected from this Site (a) if required or permitted pursuant to any applicable law, regulation, or court or administrative order; (b) in connection with any user’s violation of posted terms of use for this Site or other agreements with VPLLC; (c) to protect the property of VPLLC or its affiliates; or (d) to protect the personal safety of employees of VPLLC or its affiliates, other users of this Site, or a member of the public. VPLLC also may disclose and/or transfer Personal Information to a purchaser or transferee of all or a portion of its assets in conjunction with the sale or transfer of such assets.

Security

This Site uses industry-standard security measures to protect certain Personal Information. However, no data transmitted over or accessible through the public Internet can be guaranteed to be 100% secure. As a result, while we attempt to protect Personal Information, VPLLC cannot ensure or warrant that Personal Information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software or a telecommunications network.

Links

This Site may contain links to other websites. Please be aware that VPLLC is not responsible for the privacy practices or policies of such other websites.

Cookies

Like many websites, this Site uses cookies, which allow VPLLC to make your visit to the Site easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return. A cookie is a small computer file that is stored on a user’s computer and contains information that this Site uses. Personal Information that is contained in cookies will be protected to the same degree as any other Personal Information that we collect about you. While you may delete or decline cookies by changing your browser settings, some or all of the features of the Site may not function properly.

Contact Information

If you would like to contact us with questions or comments concerning the accuracy and/or privacy of your Personal Information, or if you believe that VPLLC has not adhered to this Privacy Policy, please notify us by contacting the following:

Attn: Help Desk
Verified Professionals LLC
1-877-77-Agent
466 Arthur
Plymouth MI 48170

We welcome your questions and comments.

Disclaimers; Limitation of Liability

USE OF THE VPLLC MEMBER PROGRAM AND ANY OF ITS ASSOCIATED BENEFITS IS AT YOUR SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

VPLLC, VERIFIEDAGENT.COM, AND ALL OF THEIR RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS AND AGENTS (COLLECTIVELY “MEMBERSHIP PROVIDERS”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

MEMBERSHIP PROVIDERS MAKE NO WARRANTY THAT (i) THE VPLLC  MEMBER PROGRAM WILL MEET YOUR REQUIREMENTS, (ii) THE VPLLC MEMBER PROGRAM WILL BE UNINTERRUPTED, TIMELY, SECUR, OR ERROR-FREE, OR (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU FROM YOUR USE OF THE VPLLC MEMBER PROGRAM WILL MEET YOUR EXPECTATIONS.

MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MEMBERSHIP PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE VPLLC MEMBER PROGRAM OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA THE USE THE VPLLC MEMBER PROGRAM; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR THE VPLLC MEMBER PROGRAM DATA; OR (iv) ANY OTHER MATTER RELATING TO THE VP LLC MEMBER PROGRAM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Governing Law

This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by, and construed in accordance with, the laws of the State of Michigan, without regard to conflict of law principles.

Binding Arbitration

Any controversy or claim arising out of or relating to this Agreement (including any breach thereof) or the VPLLC Member Program shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (including without limitation the Supplementary Procedures for Consumer-Related Disputes), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated with any claim or controversy of any other party. The foregoing shall not preclude VPLLC or VerifiedAgent.com from seeking any injunctive relief in State or Federal courts for protection of their respective intellectual property rights (including such rights of their respective licensors).

Acknowledgment

This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of the VPLLC Member Program with respect to the VPLLC Member Program and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any user of any portion of the VPLLC Member Program is deemed to have accepted the terms and conditions of this Agreement.

Changes to This Agreement

We may change the terms of this Agreement at any time without notice or liability by posting a revised Agreement on the Member Program website located at verifiedagent.com/current_termsandconditions. Any change shall take effect immediately, unless otherwise provided. You may view the current version of this Agreement at any time online at verifiedagent.com/current_termsandconditions. You may also obtain a copy by calling Member Services at 877-77-AGENT ext 4. This Agreement was last modified on October 20,  2011.